Introduction
Welcome to 5777vet. We believe your privacy is a fundamental right. This Privacy Policy explains what information we collect when you use 5777vet's website, app, or services — and how we keep that information safe.
By using our platform, you are deemed to have accepted this Privacy Policy. This document forms an integral part of 5777vet's Terms and Conditions.
Please note: This Privacy Policy applies solely to the 5777vet platform. Third-party websites and apps are governed by their own privacy policies.
We operate under a Curacao eGaming license and follow international privacy standards, particularly the principles of GDPR. We take extra care to protect the data of users in Bangladesh.
What Data We Collect
5777vet collects information in several ways. Details are outlined below:
| Data type | Example | Collection point |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact information | Mobile number, email address | At registration |
| Financial information | Mobile Pay/Nagad number, transaction history | During Deposits & Withdrawals |
| Practical Information | Betting history, login times, preferred games | During platform use |
| Technical Information | IP address, device type, browser | Automatically |
We never collect sensitive information such as full bank account numbers, passwords, or PINs. Payment details are not stored directly on our servers — they are processed through our payment gateway provider.
How Your Data Is Used
5777vet uses collected data for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To process betting, gaming, and financial transactions.
- Ensuring Security: To prevent fraud and money laundering.
- Customer Support: To resolve your complaints and respond to your inquiries.
- Legal Obligations: To meet the requirements of licensing and financial regulatory authorities.
- Service Improvement: To analyze user experience and improve the platform.
- Promotional Communications (Subject to Consent): To keep you informed about new offers and promotions.
Important: If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.
5777vet does not use your data in any profiling or automated decision-making process that could negatively affect you.
Cookies Policy
The 5777vet website uses cookies — small text files stored on your device that help improve the platform's functionality.
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences — such as language and theme settings.
- Analytics Cookies: Used to analyze site usage. Activated on the basis of consent.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.
Data Sharing & Disclosure
5777vet does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:
- Payment Providers: Solely to process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
- KYC Partner: With approved verification agencies for identity verification.
- Legal Authorities: To relevant authorities in response to court orders or legal obligations.
- Licensing authority: For regular audits by the Curacao eGaming Authority.
- Fraud Prevention: Approved data shared with industry-wide fraud prevention databases.
Before sharing data with any third party, their data protection standards are assessed and contractual safeguards are put in place to ensure your information remains secure.
Data security measures
5777vet uses industry-standard technologies and processes to protect your data:
- TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & Intrusion Detection: Prevents unauthorized access.
- Regular Security Audits: Periodic testing conducted by third-party security experts.
- Staff training: All staff are trained in data protection protocols.
- Least privilege access policy: Only authorized personnel have access to specific data.
In the Event of a Data Breach: In the event of a data breach, the relevant authorities will be notified within 72 hours and affected users will be promptly alerted.
Your Rights
As a 5777vet user, you have the following rights over your personal data:
To exercise any of these rights, email us at support@5777vet.app or reach out via live chat. We aim to respond within 30 days.
Keep in mind: Certain data may not be deletable due to legal obligations or security reasons. You will be informed of the reason in such cases.
Data Retention Period
5777vet retains data for defined periods:
| Data type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years (as required by financial law) |
| Betting history | 3 Years |
| Customer Support Contact | 2 years |
| Cookies Data | Up to 1 year |
Once the retention period expires, data is securely destroyed or anonymised by removing all personally identifiable information.
Minor Protection
5777vet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any personal information from minors.
- Age is verified at the time of registration.
- If there is any doubt, additional proof of age may be requested.
- If a minor's account is identified, it is immediately closed and all associated data is deleted.
If you believe a minor is using 5777vet, please support@5777vet.appto let us know.
Privacy Policy Changes
5777vet may update this Privacy Policy when necessary. In the event of changes:
- The "Last Updated" date at the top of the page will be revised accordingly.
- A notification will be sent to your registered email address for any significant changes.
- Continued use of the platform after any changes indicates acceptance of the updated policy.
Previous versions of this policy are available upon request through our support team.
Contact Us
For any privacy-related questions or requests, please contact us: